Logitech Wireless Keyboard Not Working But Mouse Is

Logitech Wireless Keyboard Not Working But Mouse Is

Witnessing a scenario where the mouse functions brilliantly, but the keyboard stays unresponsive might be disturbing. How can one deal with this technical hiccup? In this article, we’ll take a step-by-step approach to troubleshooting Logitech’s wireless keyboard, similar to the streamlined instruction provided by professionals at respected repair services. Let us break it down.

4 Steps To Follow When Logitech Wireless Keyboard Not Working But Mouse Is

Here’s what you have to do.

1. Assessing Compatibility and Power

  • Compatibility Check: Verify that your Logitech keyboard is compatible with your computer system. Refer to the manufacturer’s guidelines or online resources for compatibility information.
  •   Power Status: Check the power source of your keyboard. Ensure that batteries are adequately charged or replace them if necessary. Connect rechargeable keyboards to a power source and confirm they’re charging.

2. Diagnosing Connectivity Issues

If your Logitech wireless keyboard is still unresponsive despite adequate power, it’s time to diagnose connectivity problems:

  • Bluetooth Connection: Verify that Bluetooth connects the keyboard with your computer. Access your computer’s Bluetooth settings and ensure the keyboard is recognized and connected.
  • Interference Check: Identify potential sources of interference, such as other wireless devices or electronic equipment operating on similar frequencies. Move these devices away from your keyboard to improve signal reception.

3. Troubleshooting Steps for Logitech Wireless Keyboard

Now, let’s dive into specific troubleshooting steps to address the issue:

  • Resetting the Connection: Turn off your Logitech wireless keyboard and then turn it back on to initiate a fresh connection attempt. This simple reset can often resolve connectivity issues.
  • Repairing the Keyboard: If you’re experiencing issues with your keyboard not working, try unpairing it from your computer and then pairing it again. Access your computer’s Bluetooth settings, forget the keyboard device, and then rediscover and pair it anew. This process often resolves connectivity problems and restores functionality to your keyboard
  • Driver Update: Ensure that your computer’s operating system has the latest drivers for Bluetooth devices. Visit the manufacturer’s website or use device manager tools to update drivers as needed.
  • Keyboard Firmware Update: Check for available firmware updates for your Logitech wireless keyboard. Install updates following the manufacturer’s instructions to enhance compatibility and performance.

4. Further Troubleshooting and Maintenance

If the issue persists, consider these additional steps:

  • Keyboard Cleaning: Dust and debris accumulation can impede keyboard functionality. Gently clean the keyboard surface and keys using compressed air or a soft brush to remove any obstructions.
  • Alternative Connection Methods: If Bluetooth connectivity continues to pose problems, explore alternative connection methods, such as using a USB receiver or wired connection if supported by your Logitech keyboard model.
  • Contact Logitech Support: If all else fails, contact Logitech customer support for personalized assistance and troubleshooting guidance. They may provide further insights or offer a replacement if the keyboard is deemed faulty.


Troubleshooting a Logitech wireless keyboard that’s not working while the mouse is operational requires patience and systematic steps. Following the outlined troubleshooting guide, you can diagnose and resolve connectivity issues, restoring seamless functionality to your keyboard and enhancing your overall computing experience. Remember, persistence and thoroughness are vital in overcoming technical challenges, ensuring you can resume your work or leisure activities with minimal disruption. Contact Vantel in case of any difficulties!

Frequently Asked Questions

Why is my Logitech wireless keyboard not working, but the mouse is?

Begin with the basics: new batteries and connection. Try reconnecting and upgrading the keyboard’s drivers. If the problem continues, reset the keyboard settings and try various USB ports. If all else fails, contact specialists for professional computer repair services.

Why is my Logitech wireless keyboard not typing?

If your Logitech keyboard does not type, check the battery, reconnect it to your device, update your Bluetooth drivers, and try deleting linked devices. If the problem continues, please contact Logitech support or seek expert assistance.

How do I get my Logitech wireless keyboard to work?

  1. Open the Control Panel.
  2. Select Hardware and Sound.
  3. Select the devices and printers.
  4. Select Bluetooth devices.
  5. Select Add a Gadget.

In the Bluetooth device list, choose the Logitech device you wish to connect to and click Next. To finalize pairing, follow the on-screen directions.