How to Fix iPad Keyboard Not Working Issue?

If you’re also struggling to find the answer to how to fix the iPad folio not working issue, worry not, as we’ve got the answer for you. You can solve it by checking the basic connection, restarting the iPad, checking the Bluetooth connection, updating the latest software, inspecting the connection, and resetting the settings. There are more options which you will be able to learn by reading it at the end.

Steps to Fix iPad Keyboard Not Working Issue?

Restart Your iPad

If your iPad folio keyboard stops responding, start with a simple restart. This can help resolve minor software glitches that may be causing the issue. Here’s how to restart your iPad:

  • Press and hold the Power button (located at the top or side of your iPad) and either Volume Up or Volume Down simultaneously.
  • Keep holding the buttons until the power-off slider appears on the screen.
  • Slide the slider to turn off your iPad.
  • Once your iPad is off, press and hold the Power button again until you see the Apple logo, indicating that your device is restarting.

Check the Basics

Sometimes, the issue may be as simple as the keyboard needing to be connected or Bluetooth being turned off. Here’s what to do:

  • Ensure the folio keyboard is securely attached to your iPad.
  • Go to your iPad’s “Settings.”
  • Tap on “Bluetooth” and make sure it’s turned on.
  • Look for the keyboard in the list of available devices and tap on it to connect.

Clean Your Keyboard

Dust and debris can accumulate between the keys, causing them to become unresponsive. To clean your folio keyboard:

  • Gently remove the iPad from the folio case.
  • Use compressed air or a small, soft brush to dislodge any debris or dust between the keys.
  • Wipe the keys with a slightly damp, lint-free cloth.
  • Reattach the iPad to the keyboard and check if the keys are working correctly.

Update iPad and Keyboard Firmware

Outdated software can lead to compatibility issues. Make sure your iPad and keyboard are running the latest firmware:

  • Connect your iPad to Wi-Fi.
  • Go to “Settings.”
  • Scroll down and select “General.”
  • Tap “Software Update” to check for available updates.
  • If updates are available, follow the on-screen instructions to install them.

For your keyboard, check the manufacturer’s website or manual for instructions on updating its firmware.

Check for Physical Damage

Inspect your folio keyboard for any physical damage. Ensure that the keys are not stuck, damaged, or missing. If you find any physical issues, you may need to repair or replace the keyboard.

Forget and Reconnect the Keyboard

If the issue persists, try clearing the Bluetooth pairing and reconnecting your keyboard:

  • Go to “Settings” on your iPad.
  • Tap on “Bluetooth.”
  • Under “My Devices,” find your keyboard and tap the “i” icon next to it.
  • Select “Forget This Device” and confirm.
  • Reconnect the keyboard by pressing the Bluetooth pairing button on the keyboard and selecting it in the list of available devices on your iPad.

Test the Keyboard on Another Device

To rule out whether the issue is with the keyboard itself, try connecting it to another compatible device, such as a smartphone or another iPad. If the keyboard works on another device, the problem may be with your iPad.

Reset All Settings on the iPad

If none of the previous steps resolve the issue, you can try resetting all settings on your iPad:

  • Go to “Settings.”
  • Scroll down and select “General.”
  • Scroll to the bottom and tap “Reset.”
  • Choose “Reset All Settings.”
  • Enter your device passcode if prompted.
  • Confirm the reset. Note that this will not erase your data but will reset all settings to their defaults.

Contact EVO Repair for an Expert Solution

If you’ve tried all the troubleshooting steps and your iPad folio keyboard is still not working, it’s time to seek professional assistance. Contact Evo Repair to get your issue resolved by experts, as they have the answers to all your queries, including how to fix the iPad keyboard folio not working issue. 


Finding the answer to how to fix the iPad folio keyboard not working can make things very easy. From basic restarts to checking for physical damage and updating firmware, these steps can help you identify and fix the problem. If all else fails, don’t hesitate to reach out for professional guidance and assistance.

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