How To Fix PS5 Controller Buttons Not Working?

How To Fix PS5 Controller Buttons Not Working

Is your PS5 Controller not working? That can be frustrating! Especially if you’re in the middle of a game. But you do not have to worry anymore as we are here with some expert tipsFirst, you must ensure that the controller is properly charged. You can also charge it to the PS5 using a USB cable. Second, you may try restarting the PS5. Sometimes, a simple restart can resolve minor issues causing your controller buttons not to work properly. If that doesn’t work, try to reset the controller by pressing and holding the button on the back and updating its firmware. If none of these tips resolve the issue, it is time to visit a reputed game console repair store. The experts can check what is causing the problem and perform the necessary repairs to make your controller buttons work smoothly again. 

Tips To Fix PS5 Controller Buttons Not Working

Here is how to resolve the issue. 

1. Diagnose The Problem

First, before doing anything else, you must diagnose the problem effectively. This step helps find the right solution. Is the problem with only one or all the controller buttons? Check if the square button is working properly. Does it make any weird noises when you press the buttons? If yes, it could be dirt or debris stuck around the buttons, causing it not to work properly.

In such a case, you must clean the buttons of your PS5 controller. Here is how to do it:

  • Make sure the controller is turned off
  • Spray compressed air around the buttons to remove dust and debris that may be stuck.
  • Dip a cotton swab in rubbing alcohol. Gently rub around the edges and between the buttons to clean any grime.
  • Use a dry microfiber cloth to wipe down the controller’s surface and buttons to remove any remaining residue.
  • Let the controller air dry completely before turning it back on.
  • Once dry, reassemble the controller and test the buttons to ensure they work smoothly again.

2. Ensure Charging

The next step  is to ensure that the controller is properly charged. Sometimes, low battery levels can cause the controller buttons not to work properly. You can also connect the controller with a USB cable to the PS5 to ensure it is charging.

3. Check For Physical damage

Inspect the controller buttons for any physical damage. Do the buttons seem broken to you? Or is the controller that is broken? In such a case, you might need to get some buttons replaced or maybe even the entire controller. 

4. Restart PS5

Ensure your PS5 and controller firmware are up to date. To do this:

  • Go to Settings
  • Select System
  • Choose System Software
  • Press System Software Update and Settings
  • Go to Accessories
  • Choose Controllers
  • Select Update to check and update if necessary.

5. Reset The Controller

Another thing you can do is to reset the controller. You can do this by using a small tool like a paperclip to press the reset button on the back of the controller near the L2 button. Hold it for a few seconds until the controller resets. 


So this is how to fix PS5 controller buttons not working. First, diagnose the problem by carefully inspecting the battery levels and physical condition of your controller. Clean the controller if necessary, and restart the PS5. You can also try resetting the controller. If none of these work, you must seek professional help. The experts at Vantel know how to fix various game console related issues. Whether it is the controller buttons not working or overheated game console, we can fix it for you. 

Frequently Asked Questions

How do I fix my PS5 controller not responding?

If your PS5 controller isn’t responding, first connect it to the PS5 using a USB cable and press the PS button. If that doesn’t resolve the problem, you can try resetting the controller using the small reset button on the back.

How do I get my PS5 controller to work again?

To get your PS5 controller working again, ensure it is properly charged or connected via USB. Press the PS button on the controller to turn it on. If it doesn’t work, try resetting it by using the reset button on the back.

How do I reset my PS5 controller with buttons?

You can reset your PS5 controller using the reset button on the back. Try inserting a small tool, like a paperclip, into the hole near the L2 button and holding it for a few seconds. After resetting, connect the controller to the PS5 using a USB cable and press the PS button to sync it.