How to Fix Broken HDMI Port on Xbox One

To fix a broken HDMI port on your Xbox One:

  1. Start by checking the HDMI cable for any visible damage and ensure it securely connects to both the console and the TV.
  2. Confirm that the TV sets to the correct input source, and try plugging the HDMI cable into a different port on the TV.
  3. If the issue persists, reset the display settings on the Xbox One through the console’s settings.

Additionally, testing the console on a different TV or monitor can help identify whether the problem lies with the Xbox or the original display. If you’re experiencing issues with broken Xbox controllers, ensure that they are functioning correctly and are properly synced with the console. If all else fails, reaching out to Xbox Support for guidance is recommended. Remember, a systematic approach to troubleshooting can often pinpoint and resolve the underlying issues, allowing you to enjoy uninterrupted gaming on your Xbox One.

5 Steps to Fix the Broken HDMI Port on Xbox One

Step 1: Check the HDMI cable

Start with the basics. A faulty HDMI cable can often be the culprit behind display issues. Ensure that the cable is securely plugged into both the Xbox One and the TV. Consider testing with a different HDMI cable to rule out any cable-related problems.

Step 2: Check the TV input

Sometimes, the HDMI input on your TV might be the problem. Make sure you have selected the correct input source for your Xbox One. Additionally, try plugging the HDMI cable into a different input port on your TV to see if the issue persists.

Step 3: Reset the Display Settings on The Xbox One

If you’re still facing issues, it’s time to troubleshoot on the Xbox One itself. Navigate to the Xbox One’s settings and find the Display & Sound options. Here, you can reset the display settings to their default values. This can often resolve compatibility issues between the console and the TV.

Step 4: Try A Different TV Or Monitor

To further narrow down the problem, connect your Xbox One to a different TV or monitor. If the issue persists on multiple displays, it’s more likely a console-related problem. However, if the problem disappears, it could be an indication that the original TV or its HDMI ports are causing the trouble.

Step 5: Contact Xbox Support

If all else fails, reaching out to Xbox Support is a prudent step, especially if you are dealing with a broken Xbox controller. They can provide guidance based on your specific situation and may offer additional troubleshooting steps. In some cases, warranty or repair options may be available. Remember, seeking assistance from the experts can be crucial in resolving issues related to both the console and any broken Xbox controllers.

Get Help from a Professional Xbox Console Repair Shop

While the DIY solutions provided above can fix many of your Xbox One’s broken HDMI port issues, there are instances where the problem might be more complex or require specialized skills. If you find yourself hesitant or if the problem continues despite your efforts, seeking assistance from a professional Xbox console repair shop like Vantel is a good option. These experts are well-versed in diagnosing and fixing complicated hardware problems. They have the necessary tools and expertise to handle repairs that go beyond the scope of basic troubleshooting. 

Moreover, choosing professional assistance, such as game console repair services, can be a time-efficient solution, ensuring that your gaming setup is back to its optimal condition with minimal downtime. Before choosing a repair service, make sure to read reviews and check their reputation to ensure you’re entrusting your Xbox One and any broken Xbox controllers to reliable hands. Remember, investing in professional repair services can extend the lifespan of your console and enhance your overall gaming experience.


In conclusion, you can revive your gaming system and fix a broken HDMI port on your Xbox One by following these simple steps. By systematically troubleshooting and addressing potential issues, you can often resolve the problem on your own. Remember, a little patience and troubleshooting can go a long way in ensuring your gaming setup stays in top-notch condition.


Can I use any HDMI cable for my Xbox One?

While many HDMI cables will work, it’s advisable to use the one that came with your Xbox One or a high-quality cable to ensure optimal performance.

Why is my Xbox One not displaying on the TV?

Issues with HDMI ports, cables, or TV settings can lead to display problems. Follow the steps outlined in this guide to troubleshoot and resolve the issue.

Is it safe to attempt fixing the broken HDMI port on Xbox One myself?

If you’re comfortable with basic troubleshooting and the warranty has expired, attempting to fix the broken HDMI port on Xbox One yourself is reasonable. However, if you need more clarification, seeking professional help is always an option.